Product Manager | Users

Our Journey So Far

At Snapp, we’re redefining how cities move. Our ride-hailing and mobility platform connects millions of riders and drivers every day, delivering safe, reliable, and efficient transport solutions. Powered by real-time data and robust infrastructure, we make urban travel faster, simpler, and more sustainable.

We operate with the mindset of a global tech leader and the agility of a startup, building services that scale across markets while staying responsive to local needs.

Your Impact
This role focuses on delivering products aligned with global standards while acting as the primary point of contact for product-related inquiries and stakeholder communication. You will work cross-functionally with engineering, design, and business teams to support the full product lifecycle, from discovery to delivery.

The position owns in-life product management, including user feedback, requirements, and issue resolution. By analyzing usage data and product performance, you will support feature launches, accelerate delivery, and ensure each release drives clear, meaningful impact.

What You’ll Drive Forward

• Help the team deliver products with global standards.

• Communicate effectively with key stakeholders on product features and act as the main contact point for any inquiries.

• Collaborate with the engineers, designers, and other colleagues, sharing knowledge on product developments and issues to discuss and implement effective solutions for the team.

• Be familiar with the product development process from discovery and product documentation to delivery.

• Manage all aspects of in-life products, including customer feedback, requirements, and issues.

• Analyzing usage data, monitoring and measuring launched products and feeding insights into the product development process.

• Launching small features.

• Collecting user feedback.

• Speedup product delivery.

• Provide more meaningful impacts for features

What Powers Your Drive

• 2+ years of relevant experience.

• Collaborate cross-functionally with e.g. Design, Development, Marketing, and Sales teams.

• Write and receive feedback on product requirement documents (PRDs).

• Ability to design & monitor meaningful metrics for products.

• Strong hands-on experience working with data and a high level of proficiency in SQL.

• A product owner who ensures proper and on-time delivery.

• Knowledge of agile methodologies and respective tools, such as Jira, Confluence, etc.

• Organize and communicate team status, progress, obstacles, and functional sequencing to the rest of the organization.

• Full Understanding of software product life cycles for multi-stage long-term strategic initiatives for enterprise software or web-based products.

Ready to Get on Board?

Help us shape the future of ride-hailing and urban mobility. Submit your CV and let’s build smarter cities together.